Prior authorization is a dirty word in my book. This last time, I needed a medication I had previously been on for about 14 years. I had to stop it previously, as it became unavailable. I used another medication in its place and did not do well. The first medication became available again and I asked that it be prescribed once again. Done! That was on February 12. Through a mess of wrong phone numbers, wrong fax numbers, being away from home, etc. etc. etc. I just got the prior authorization yesterday on March 29. Took 6 weeks. Thank goodness it was not heart medicine. I think prior authorization is a ridiculous thing. If your doctor, in whose hands your life stands, thinks you need it, that should be it.

– Diane H., Tennessee
Share your story

Have you ever gone to the pharmacy to fill a prescription only to be told that your insurance company requires approval before they'll cover your treatment? Have you ever waited for days, weeks, or months for a test or medical procedure to be scheduled because authorization from an insurer? Or are you a physician frustrated with the administrative headaches and their impact on your patient?

Prior authorization is a burden on patients and physicians alike. The process is confusing, time consuming, and — most importantly — can cause delays in patients receiving the care they need.

Please tell us know how prior authorization has impacted you. We are looking for stories from patients and physicians to highlight and draw attention to this issue that is impacting the health of so many Americans.

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