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Patients and Physicians Speak Out

Prior authorization burdens negatively impact patients and health care professionals around the country every day. Explore their stories and share your own experiences to make your voice heard on the need to #FixPriorAuth.

Featured Stories

After the MRI I had to wait 2 more weeks for approval. From start to finish I was laid up 4 months and even lost my job because I ran out of FMLA.
D'anna H.,
Iowa
I went two weeks without long-acting insulin and two days without short-acting insulin while waiting for prior authorization, resulting in ER visits.
Kimberly S.,
Pennsylvania

Share Your Story

Have you ever gone to the pharmacy to fill a prescription only to be told that your insurance company requires approval before they'll cover your treatment?

Have you ever waited days, weeks or months for a test or medical procedure to be scheduled because you needed authorization from an insurer?

Are you a physician frustrated with the administrative headaches and their impact on your patients?

Have prior authorization delays caused you to take more sick days, be less productive at work or miss out on day-to-day life?

Share how prior authorization has impacted you, your loved ones or your patients to draw attention to the need for decision-makers to address this issue. Your voice can make an impact.

All Stories

Use the buttons below to explore how prior authorization impacts both health care professionals and patients throughout the country.

Still trying to get a diabetes med that works for me but [my health plan] is being a complete pain about it!!!
Kim H.,
Ohio
Could not get a BiPAP machine without approval just last month.
Louise D.,
Ohio
[My sister] broke her ankles and the insurance company has denied every request her doctor has made for every test. She is now unable to walk.
Sue Ann H.,
Ohio
I worked for the largest PBM around. I have many heartbreaking stories.
Brenda F.,
Ohio
[The health plan] refused emergency room service. We had to wait until the next day to get authorization to take her to the ER for x-rays.
Valerie B.,
Ohio
How can [insurers] give us all the accountability, but no authority?
Dr. M. B.,
Ohio