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Patients and Physicians Speak Out

Prior authorization burdens negatively impact patients and health care professionals around the country every day. Explore their stories and share your own experiences to make your voice heard on the need to #FixPriorAuth.

Featured Stories

After the MRI I had to wait 2 more weeks for approval. From start to finish I was laid up 4 months and even lost my job because I ran out of FMLA.
D'anna H.,
Iowa
I went two weeks without long-acting insulin and two days without short-acting insulin while waiting for prior authorization, resulting in ER visits.
Kimberly S.,
Pennsylvania

Share Your Story

Have you ever gone to the pharmacy to fill a prescription only to be told that your insurance company requires approval before they'll cover your treatment?

Have you ever waited days, weeks or months for a test or medical procedure to be scheduled because you needed authorization from an insurer?

Are you a physician frustrated with the administrative headaches and their impact on your patients?

Have prior authorization delays caused you to take more sick days, be less productive at work or miss out on day-to-day life?

Share how prior authorization has impacted you, your loved ones or your patients to draw attention to the need for decision-makers to address this issue. Your voice can make an impact.

All Stories

Use the buttons below to explore how prior authorization impacts both health care professionals and patients throughout the country.

[Prior authorization] takes me 8 weeks of work for what could have been squashed on day one if the system were not broken.
Breana B., PA,
Arizona
It's strange that someone not in the medical office with the patient is deciding what the patient needs after a physician makes a recommendation.
Emily B., MD,
Arizona
. . . they wouldn’t authorize [my sweetheart’s] meds in time so his current prescription ran out and we had to go to the hospital for pain control.
Lisa R.,
Arizona
One day my doctor tried [to obtain prior authorization] and his staff spent 6 hours on the phone for one patient.
@lt_temple ,
Arizona
We have patients who have paid insurance for years, need spine surgery for pain, and because they don't meet criteria they are denied.
Dr. Randall P.,
Arizona
[My staff] spend so much time with prior authorizations and insurance issues that we struggle to answer the phone when a patient calls.
Roscoe N., MD,
Arizona