Skip to main content

Patients and Physicians Speak Out

Prior authorization burdens negatively impact patients and health care professionals around the country every day. Explore their stories and share your own experiences to make your voice heard on the need to #FixPriorAuth.

Featured Stories

After the MRI I had to wait 2 more weeks for approval. From start to finish I was laid up 4 months and even lost my job because I ran out of FMLA.
D'anna H.,
Iowa
I went two weeks without long-acting insulin and two days without short-acting insulin while waiting for prior authorization, resulting in ER visits.
Kimberly S.,
Pennsylvania

Share Your Story

Have you ever gone to the pharmacy to fill a prescription only to be told that your insurance company requires approval before they'll cover your treatment?

Have you ever waited days, weeks or months for a test or medical procedure to be scheduled because you needed authorization from an insurer?

Are you a physician frustrated with the administrative headaches and their impact on your patients?

Have prior authorization delays caused you to take more sick days, be less productive at work or miss out on day-to-day life?

Share how prior authorization has impacted you, your loved ones or your patients to draw attention to the need for decision-makers to address this issue. Your voice can make an impact.

All Stories

Use the buttons below to explore how prior authorization impacts both health care professionals and patients throughout the country.

One of the biggest reasons why I just couldn't practice any longer was prescription prior authorizations.
Louann W.,
Pennsylvania
The day before the test, the hospital called to say prior authorization hadn’t been received. My daughter passed away before the rescheduled test.
Kathy M.,
Arizona
Do I hold my breath while waiting 3 days to breathe with inhalers? It's like a game of chess.
Joyce W.,
North Carolina
This arguing lasted about 3 days - 3 more days of delaying carefully timed treatment that is helping him to stay in a sort-of remission state.
Nancy C.,
Washington
I recently spent over 10 hours trying to get a patient's surgery authorized.
Kathy D.,
Colorado
I had a loose titanium knee and it took me almost two months to get surgery due to all the hoops and phone calls to get through.
Kim R.M.,
Washington