I was getting ready to leave for a trip and had my doctor’s appointment the day before. Afterwards I took my scripts to be filled at the pharmacy and intended to pick them up the next day, giving them plenty of time. They called the next morning and said they needed prior authorization from my doctor and she was not open on Friday, so I had to postpone this important trip because it is a medication I cannot just stop taking. I have been on this medication for years, so for the insurance company to basically ask the doctor to provide more paperwork saying I need it is BS! Of course I need it or she would not have prescribed it. It was so frustrating!!!!!

– Megan L., Arizona
Share your story

Have you ever gone to the pharmacy to fill a prescription only to be told that your insurance company requires approval before they'll cover your treatment? Have you ever waited for days, weeks, or months for a test or medical procedure to be scheduled because authorization from an insurer? Or are you a physician frustrated with the administrative headaches and their impact on your patient?

Prior authorization is a burden on patients and physicians alike. The process is confusing, time consuming, and — most importantly — can cause delays in patients receiving the care they need.

Please tell us know how prior authorization has impacted you. We are looking for stories from patients and physicians to highlight and draw attention to this issue that is impacting the health of so many Americans.

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