I am deaf and prior authorization is an additional barrier to me receiving prescriptions for my health and mental wellness. Calling back doctors’ offices and playing phone tag is downright difficult for me, and my average time depending on the office is several days to two weeks in correcting the matter. I also switched insurance, and many of my medications I was already taking and doing well on required prior authorization when I went to refill. I had issues with missing doses. This feels like insurance companies practicing medicine without a license.
Candace M., Georgia