Patients and Physicians Speak Out

See how patients and health care professionals around the country are negatively impacted by prior authorization burdens.

Audience

Watch

– Alëna Balasanova, MD, Nebraska
– Frank Dowling, MD, New York
– Thomas Eppes, Jr., MD, Virginia
– Matthew Grierson, MD, Washington
– Virginia Hall, MD, Pennsylvania
– Candace M., Georgia
– Frank Dowling, MD, New York
– Linda H., Maryland
– Jack Resneck, Jr., MD, California
– Daniel P. Edney, MD, Mississippi
– Mary Campagnolo, MD, New Jersey
– Benjamin Galper, MD, Maryland
– Cindy Firkins-Smith, MD, Minnesota
– Kathryn J., Connecticut
– Barbara McAneny, MD, New Mexico
– Hugh Taylor, MD, Massachusetts

Read

Yes! I had 3 doctors who wanted to file a class action suit against [my insurer] for playing doctor - they refused almost every script I tried to fill…

– @network_gal, Florida

Yes! I had 3 doctors who wanted to file a class action suit against [my insurer] for playing doctor - they refused almost every script I tried to fill…

– @network_gal, Florida

Every time [my daughter] needed antibiotics, her doctor gave me samples because the insurance company took 10 days.

– Sarah H., California

My daughter is allergic to amoxicillin and requires another drug. Every time she needed antibiotics, her doctor gave me samples because the insurance company took 10 days.

– Sarah H., California

. . . they wouldn’t authorize [my sweetheart’s] meds in time so his current prescription ran out and we had to go to the hospital for pain control. They are heartless!!

– Lisa R., Arizona

This happened to my sweetheart, changing insurance companies. He was on pain meds for an extended period and they wouldn’t authorize his meds in time so his current prescription ran out and we had to go to the hospital for pain control. They are heartless!!

– Lisa R., Arizona

Would no longer authorize same injection meds to knees I had been getting for years and had to settle with some half-ass stuff that didn’t even work.

– Barglen C., Texas

You cannot get the cost of a procedure before you get it. What was supposed to be $157 out of pocket after meeting deductible turned into $900! [My health insurer] would no longer authorize the same injection meds to knees I had been getting for years and had to settle with some half-ass stuff that didn’t even work. I need to know if I can afford something before I go in and do it - not a guesstimate! $157 turns into $900!

– Barglen C., Texas

Still trying to get a diabetes med that works for me but [my health plan] is being a complete pain about it!!!

– Kim H., Ohio

It has and it makes me very angry! Still trying to get a diabetes med that works for me but [my health plan] is being a complete pain about it!!!

– Kim H., Ohio

My prior authorization story from hell. I've been on the same med since 2017. Every time I go to get it refilled they always need a prior authorization.

– Beth B., West Virginia

My prior authorization story from hell involves my Voltaren gel for the osteoarthritis in my knees. I've been on the same med since 2017. Every time I go to get it refilled they always need a prior authorization. It never fails. I don't understand why they would need a prior authorization.

– Beth B., West Virginia
Share your story

Have you ever gone to the pharmacy to fill a prescription only to be told that your insurance company requires approval before they'll cover your treatment? Have you ever waited for days, weeks or months for a test or medical procedure to be scheduled because you needed authorization from an insurer? Or are you a physician frustrated with the administrative headaches and their impact on your patients?

Please tell us know how prior authorization has impacted you. We are looking for stories from patients and physicians to highlight and draw attention to this issue that is impacting the health of so many Americans.

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Share your story

Have you ever gone to the pharmacy to fill a prescription only to be told that your insurance company requires approval before they'll cover your treatment? Have you ever waited for days, weeks or months for a test or medical procedure to be scheduled because you needed authorization from an insurer? Or are you a physician frustrated with the administrative headaches and their impact on your patients?

Please tell us know how prior authorization has impacted you. We are looking for stories from patients and physicians to highlight and draw attention to this issue that is impacting the health of so many Americans.

Name
Upload requirements
Release Information