I went to a pharmacy to pick up my medication to find out that the insurance company was asking for a "prior authorization," after I took the exact same medication for nearly a decade. Due to the insurer needing a prior authorization, I couldn't fill my prescription, and the pharmacy would be closed for the next two days, so I didn't know what to do. I went home to discuss it with family, and we found no other choice but to purchase the medication with cash for $140.00. It's medication that I need to take daily. Now I'm on disability with very limited income, raising my two great nieces. One [of my nieces] is non-verbal autistic. Do you realize what prior authorization has done to our family and finances this month? It means less money to buy and pay for everything across the table, from food to utilities, gas, and more.

 All because of this unnecessary prior authorization stuff, and it's affecting real world people with real lives and real issues, living check to check while raising children. It's disgusting how the insurance companies play with their insured in hopes they can save money by having the patient walk away or pay out of pocket for services, treatment, and/or prescriptions. This year, 2025 makes it the THIRD YEAR that Humana has forced a prior authorization, and I was made to pay cash for my medication. When I tried to get reimbursement from Humana, they refused to pay me back, then they filed a dispute on my behalf with their company and that too was rejected. Humana ultimately sent me a check for $43, which I never cashed because they owe me $150.00, plus $150.00, plus $140.00 now. Can you not see how prior authorization is critically affecting people of all walks of life and most times it's happening when we're at our worst?