My children have [a health plan] which required prior authorizations excessively and has resulted in my children going without needed medication which they had a history of taking previously. My 15-yr-old then spent 48 days inpatient between 4 hospitals due to a serious neurological condition. On two occasions, he was denied medication prescribed by his specialists. I could not afford to pay out of pocket so he went without needed medication. I don’t think my son’s medical specialists should be second guessed and overridden by an insurance company.

– Lisa W., Nevada
Share your story

Have you ever gone to the pharmacy to fill a prescription only to be told that your insurance company requires approval before they'll cover your treatment? Have you ever waited for days, weeks, or months for a test or medical procedure to be scheduled because authorization from an insurer? Or are you a physician frustrated with the administrative headaches and their impact on your patient?

Prior authorization is a burden on patients and physicians alike. The process is confusing, time consuming, and — most importantly — can cause delays in patients receiving the care they need.

Please tell us know how prior authorization has impacted you. We are looking for stories from patients and physicians to highlight and draw attention to this issue that is impacting the health of so many Americans.

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