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My health insurance kept denying me authorizations for scans that would help my doctor perform surgery on a known spinal cord compression at the C-4 level on my spine. I have metastatic breast cancer that was just being diagnosed at that time. Despite peer to peer and numerous requests I finally had to threaten legal action to the insurer. I finally got a PET scan the insurance was stalling on. By the time I had surgery the tumor involved was not just C-4 but C-3 and C-5 as well. I had to have a much bigger surgery than if everything had proceeded the way my doctor would have liked it.

Linda L., Texas