I work doing authorizations for a hospital and physicians' network that has 2 acute care facilities and at least 100+ physicians. I’ve had patients whose care has been delayed for 3+ months because of incompetence on the part of the insurance company. They don’t read the documentation sent, or they aren’t even properly aware of their own medical guidelines.

– Elizabeth F., Oklahoma
Share your story

Have you ever gone to the pharmacy to fill a prescription only to be told that your insurance company requires approval before they'll cover your treatment? Have you ever waited for days, weeks, or months for a test or medical procedure to be scheduled because authorization from an insurer? Or are you a physician frustrated with the administrative headaches and their impact on your patient?

Prior authorization is a burden on patients and physicians alike. The process is confusing, time consuming, and — most importantly — can cause delays in patients receiving the care they need.

Please tell us know how prior authorization has impacted you. We are looking for stories from patients and physicians to highlight and draw attention to this issue that is impacting the health of so many Americans.

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