My mother had pancreatic cancer and underwent the Whipple procedure during her extensive chemo. They recommended she get Marinol due to her violent episodes with vomiting and nausea and nothing was working. During one such episode she went to the emergency room and the attending physician gave her a prescription. It took 3 days to get the prescription filled. In the meantime, she was vomiting and extremely nauseated for over 72 hours because it needed prior-authorization. She was unnecessarily violently ill for 3 days just due to a prior authorization; it is ridiculous. The doctors are overwhelmed, and it serves no purpose. The insurance company would kick it back time and time again.

– Diana G., Florida
Share your story

Have you ever gone to the pharmacy to fill a prescription only to be told that your insurance company requires approval before they'll cover your treatment? Have you ever waited for days, weeks, or months for a test or medical procedure to be scheduled because authorization from an insurer? Or are you a physician frustrated with the administrative headaches and their impact on your patient?

Prior authorization is a burden on patients and physicians alike. The process is confusing, time consuming, and — most importantly — can cause delays in patients receiving the care they need.

Please tell us know how prior authorization has impacted you. We are looking for stories from patients and physicians to highlight and draw attention to this issue that is impacting the health of so many Americans.

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