Side effects of the most common diabetes treatment drug made it impossible for me to take. The doctor gave me samples of the drug he felt worked best. My insurer required me to try another drug at a huge co-pay to me before they would consider filling my prescription. They then required the doctor to justify not keeping me on the drug they wanted me to use and then filled it for only three months.

– Cathy M., Nevada
Share your story

Have you ever gone to the pharmacy to fill a prescription only to be told that your insurance company requires approval before they'll cover your treatment? Have you ever waited for days, weeks, or months for a test or medical procedure to be scheduled because authorization from an insurer? Or are you a physician frustrated with the administrative headaches and their impact on your patient?

Prior authorization is a burden on patients and physicians alike. The process is confusing, time consuming, and — most importantly — can cause delays in patients receiving the care they need.

Please tell us know how prior authorization has impacted you. We are looking for stories from patients and physicians to highlight and draw attention to this issue that is impacting the health of so many Americans.

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