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HealthNet, my insurance since 2010 who has never denied anything, suddenly stopped covering Rinvoq, the only Rheumatoid Arthritis medication that has work for me since I was diagnosed in 1999. I had already been taking it for several months and in January 2025, suddenly the prior authorization information they requested was not sent (yes, it was, 3 TIMES). I have been without my meds for 3 months! What happened between December 2024 and January 2025? My Doctor of 20 years is just as frustrated with the runaround. Next step is reaching out to Insurance Commissioner and seeking legal representation.

Aurelia H., California